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Executive, Ninja Mart (Business Operations)



Subang Jaya, Selangor, Malaysia
Posted on Tuesday, February 28, 2023
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
We are an innovative FMCG distribution business with logistics assets across the region. As our business scales to meet customer demand, we are looking for a candidate who is able to work with our regional and local teams on operational activities centered around data, processes and finance. The goal is to enable our business model to grow speedily and sustainably.
This is a key role that will have an impact in supporting the growth of a regional scale-up. The ideal candidate is someone who has a financial/audit/accounting/consulting background, seeking to translate those skill sets into strategically growing a business.


  • Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
  • Supporting and ensuring smooth execution of daily operational activities across multiple locations.
  • Design and implement process improvements to optimize operational and commercial capabilities.
  • Governing and aligning cross departmental operational processes, and departmental goals with overall strategy.
  • Responsible for all aspects of team resourcing, managing, development and engagement of the team.
  • Develop staff capability, knowledge, skills and understanding of the Operations support operations and business needs. Ensure all SOP are adhered to and documented in a timely and accurate manner.
  • Ensure financial data cleanliness throughout the business and ensure proper documentation is maintained.
  • Overseeing and managing the credit offering coupled with ensuring the financial health of the business.


  • Bachelor's Degree in a relevant field.
  • Preferable working experience in: Consulting, Audit, Financial controls, Logistics, FMCG supply chain, Operations. Fresh graduate are welcome to apply.
  • Able to work in fast paced environment, solving problems within timelines.
  • Need to analyse business operations and lead on improvement and growth.
  • Need to manage stakeholders from diverse backgrounds.
  • Able to change processes to fit new business needs.
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